Question 1

What cleaning services do you offer?

Accepted Answer

Residential cleaning, deep cleaning, move-in and move-out cleaning, recurring cleaning, office cleaning, commercial and retail cleaning, Airbnb and short-term rental turnovers, and post-construction cleaning. Specialty add-ons such as interior oven or fridge cleaning can be requested.

Question 2

Do you offer recurring cleaning?

Accepted Answer

Yes. Weekly, bi-weekly, monthly and custom recurring schedules are available for both homes and workspaces.

Question 3

Do you offer deep cleaning?

Accepted Answer

Yes. Deep cleaning is more detailed than standard recurring cleaning and covers areas such as baseboards, doors and frames, light switches, fixtures, cabinet exteriors and hard-to-reach spots.

Question 4

Do you clean apartments and condos?

Accepted Answer

Yes — apartments, condos, townhouses and detached houses. Building access details are worth mentioning in your quote request.

Question 5

Do you offer move-in cleaning?

Accepted Answer

Yes. Move-in cleaning is done on an empty or nearly empty property and covers kitchens, bathrooms, cabinets, floors, doors, baseboards and interior surfaces.

Question 6

Do you offer move-out cleaning?

Accepted Answer

Yes, for rentals, apartments, condos and houses. We clean thoroughly, but we cannot guarantee the return of a damage deposit — that decision is your landlord's or property manager's.

Question 7

Do you clean offices?

Accepted Answer

Yes. Office cleaning covers desks and surfaces, washrooms, kitchens, meeting rooms, reception, common areas, floors, garbage and high-touch surfaces.

Question 8

Do you clean Airbnb properties?

Accepted Answer

Yes. We handle short-term rental turnovers including bedroom resets, bathrooms, kitchens, linen changes where linens are provided, and restocking where requested. We are independent and not affiliated with any booking platform.

Question 9

Do you offer post-construction cleaning?

Accepted Answer

Yes — cleaning after construction or renovation, focused on fine dust removal, surfaces, floors, cabinets, bathrooms and final detailing. We do not perform construction or repair work.

Question 10

How do I request a quote?

Accepted Answer

Use the quote form on this site, call 778-712-4130, or email dwellbrightcleaning@gmail.com. We review your details and get back to you to confirm scope and pricing.

Question 11

How much does cleaning cost?

Accepted Answer

Every property is different. Pricing depends on property size, condition, cleaning type, frequency, and requested services. Request a quote for your property.

Question 12

Do I need to provide cleaning supplies?

Accepted Answer

Let us know your preference in your quote request. If you would like specific products used in your space — or have surfaces that need particular care — mention it and we will confirm the arrangement before the visit.

Question 13

What areas do you serve?

Accepted Answer

We serve Metro Vancouver, British Columbia, including Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Port Coquitlam, Port Moody, New Westminster, Delta, Langley, White Rock, North Vancouver, West Vancouver and Maple Ridge. Service availability may vary by location. Contact us to confirm availability for your address.

Question 14

Can I request a specific date?

Accepted Answer

Yes. Include your preferred date and time in your request. A requested date is not confirmed until we check availability and reply to you.

Question 15

How do I cancel or reschedule?

Accepted Answer

Contact us by phone at 778-712-4130 or by email at dwellbrightcleaning@gmail.com as early as you can, and we will move or cancel the visit.

Question 16

Do you clean homes with pets?

Accepted Answer

Yes. Please tell us about pets in your quote request so we can plan for pet hair and make sure everyone is comfortable during the visit.

Question 17

Do you offer one-time cleaning?

Accepted Answer

Yes. One-time cleaning, spring cleaning and single deep cleans are all available with no ongoing commitment.

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