Privacy Policy

Information we collect

We only collect information you choose to give us, which may include:

• Your name, email address and phone number
• Your property address, city and postal code
• Property details such as size, number of rooms, condition, occupancy and pets
• The service, frequency and preferred date or time you request
• Any notes or messages you send us

How we use your information

We use your information to prepare and send your quote, to schedule and deliver cleaning services, to respond to your questions, and to keep a record of your requests.

We do not sell your personal information. We do not use it for advertising unrelated to our cleaning services.

Storage and security

Your submissions are stored in our secured backend. Access is limited to authorized DwellBright Cleaning staff who need it to respond to you or deliver a service. We use reasonable technical and organizational safeguards, though no method of transmission or storage is completely secure.

Service providers

We use third-party providers for website hosting, database storage, authentication and email delivery. These providers process data on our behalf and only for the purposes described in this policy.

Retention

We keep quote requests, messages and service records for as long as needed to serve you and to meet our business and legal obligations. You may ask us to delete your information where we are not required to keep it.

Your choices

You may ask us to access, correct or delete the personal information you have given us, or ask us to stop contacting you. Contact us using the details below and we will respond.

Cookies

This website uses only the storage needed to run the site and to keep you signed in if you create an account. We do not use advertising trackers.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.